Session rates
Individual Counselling
- Standard Session (50 min)One-on-one session with a Registered Clinical Counsellor
- $168
- Extended Session (80 min)A longer session for deeper exploration of complex concerns
- $252
- Intern Clinical Counsellor (50 min)Session with a supervised graduate-level intern completing their clinical hours
- $95 +GST
- Practicum Counsellor (50 min)Session with a supervised practicum student in training
- $60 +GST
Couples Counselling
- Standard Session (50 min)Joint session for couples, families, or other multi-person formats
- $205
- Extended Session (80 min)A longer session allowing more time for shared dialogue
- $307
Policies
Payment
All payments are made by credit card. We accept Visa, Mastercard and American Express. We kindly ask that all clients securely store a credit card on file and provide authorization for the card to be processed automatically after each session. We provide receipts with all necessary information including name, date, length of session, rate, total, and the registration number of the counsellor who conducted the session. E-transfers may be accepted. Please speak with your counsellor if you require this option.
Cancellation Policy
In respect of your counsellor's time, as well as to support appointment availability for other clients seeking care, we ask that you provide at least 48 hours notice when cancelling or rescheduling your appointment. Please note: Full payment of the session will be required in the event that 48-hour notice isn't provided. Consideration will be given in the event of emergency circumstances.
Benefits Coverage
Many service providers will cover all or a portion of the cost to see a Registered Clinical Counsellor, Canadian Certified Counsellor or Registered Social Worker under their extended benefits plans. Please contact your service provider to determine what type of coverage might be available. If you are covered for services you will still be required to pay for each session and then be reimbursed by your insurance company. Please be aware that most extended benefits plans do not cover the cost of counselling services provided by practicum students, graduate interns and counsellors awaiting registration (RCC/CCC).
Rates & policies FAQ
Common questions about fees, insurance, and our policies.
Many extended health benefits plans cover all or a portion of the cost to see a Registered Clinical Counsellor (RCC), Canadian Certified Counsellor (CCC), or Registered Social Worker (RSW). You will pay for each session and then submit receipts to your insurance provider for reimbursement. Please check with your benefits provider for specific coverage details.
We ask that you provide at least 48 hours notice when cancelling or rescheduling. Full payment of the session will be required if 48-hour notice is not provided. Consideration will be given in the event of emergency circumstances.
All payments are made by credit card — we accept Visa, Mastercard, and American Express. We ask that clients store a credit card on file for automatic processing after each session. E-transfers may be accepted on a case-by-case basis.
Unfortunately, sessions with practicum students and graduate interns are typically not covered by extended health benefits. Most providers require services to be delivered by a fully licensed professional (RCC, RSW, or CCC) to qualify for reimbursement.